Insurance on the internet

28-12-2011 by admin

If you listen to the commentators, they all sing the same song. We’ve now entered the internet age. This is supposed to convince us something new and wonderful has happened. It’s such a complete break with the past it heralds the beginning of a new information age in which, somehow, we can all get ahead and do things never possible before. This is, of course, pure rubbish. The only difference between the digital age and the hard-copy age that went before it is the ease of access. Having a PC or some other online device gives you access to a vast library with a search engine to help you find the pages you need more easily. But, when you have the right page on the screen in front of you, it’s the same words you could have found in a book or some other written material. All that’s changed is the way the words are presented to you.

So, if you go back in time, printed words have always been used to manipulate people. They sell ideas to you. This means real power lies in the power to control access the means of publication. If a group can control what gets printed and distributed, the words can always tell the same story. But if the means of publication is open to other voices, this can give a completely different view of the world. This is why reputations can be made or unmade depending on who has the power to publish.

The problem for modern companies is anyone today can start up a blog or website. Many internet services are free to use. Similarly, the networking sites like Facebook allow people to write their opinions and describe their experiences. In the past, we would never get to hear Anne from Denver bought a steam cleaner that sprayed boiling water over her hands. Now she can write it and thousands of people can tweet it. It makes it very difficult for manufacturers and service providers to protect their reputations. This explains, in part, why insurance companies very rarely allow interaction on their sites. Since they cannot control what sometimes angry customers may say, they try to deny them a voice. Except there are now some very high profile sites on which people can complain about bad products and services. This movement is not yet sufficient to damage the vast insurance industry, but individual companies are finding it more difficult to prevent their reputations from slowly washing away.

This makes the recent announcement of a new online forum all the more encouraging. The intention is to allow people from both sides of the insurance relationship a chance to ask questions and have their say. Instead of a blank screen on which insurers give you the news they think you should hear, you can now ask about how to get more affordable car insurance rates, what to do if a claims adjuster low-balls the fair market value offer, and so on. This does not mean everyone on the forum will be an “innocent” consumer. There will inevitably be anonymous industry experts giving balancing views and opinions. But this is a hopeful sign of change. You may even get cheap car insurance quotes because of pressure through forums like this.

Managed care plans explained

29-11-2011 by admin

When it comes to insuring ones health there’s no denying the fact that this form of insurance is a must for everyone even though it’s not legally required and is purely optional. It’s hard to imagine the current healthcare system without insurance because otherwise people couldn’t afford most medical services and doctors wouldn’t get their high salaries, which are among the highest all over the world. Thanks to insurance both customers and service providers are pleased, and everyone’s getting the thing they want. Among many types of insurance available managed care plans are the most widespread, so let’s take a closer look at some of the most common forms of insurance offered by insurers:

Health Maintenance Organizations (HMO)

This is the most common form of managed care plans as it provides the lowest price and a wide range of services included. It’s main drawback is the lack of flexibility in what concerns the places you get care from. Under HMOs you are limited to a network of facilities and specialists you may get care from and covered to the full extent. If you choose to get your services from someone outside the network your costs won’t be covered at all. Moreover, you are required to choose a primary care physician who will refer you to all the required specialists, so there’s more paperwork involved with this type of plans. Yet, you usually pay lower premiums for that so it’s really worth the effort.

Preferred Provider Organizations (PPO)

Preferred Provider Organizations offer more flexibility but for a higher price if compared to HMO plans. You are still limited to a network of providers to get care from, however if you choose to go out of network there will still be some part of your bill covered only to a lesser extent compared to in-network services. And you aren’t obliged to choose a primary care physician so there’s not so many office visits to do under this type of managed care plans. If you have the additional money and want more flexibility with your health insurance this plan type will definitely appeal to you.

Point Of Service (POS)

Point Of Service plans are often referred to as a mix of HMO and PPO plans as they provide the benefits of both these forms of health insurance. You gain the flexibility of PPO in what concerns the places you get services at, yet you still have to choose a primary care physician and have a network of providers to work with. One of the greatest benefits is that you may choose your family doctor as a primary care physician even if he or she doesn’t make part of the insurer specified network, which is definitely appealing to those who have long term relations with their family doctors. PPO plans may vary in price so it’s really recommended to shop around if you want to get the best rate possible.

As you see, managed care plans come in different forms with the sole purpose of giving you exactly what you need. So it’s really important to assess your individual health insurance needs before choosing the plan type to address them adequately.

The wind-water debate

05-11-2011 by admin

Everyone accepts the basic principle of capitalism that, if a company is run on a for-profit basis, it’s entitled to run a business model that maximizes revenue and minimizes costs. After all, it’s only fair that whoever puts up the money to start a business should be entitled to a return on their investment. But there comes a point when we should ask how much profit is morally acceptable and whether there should be limits on the means a business can use to make that profit. In the movie Wall Street, Gordon Gekko answers the first by saying there’s no such thing as “enough”. All that happens in business is money gets transferred from the losers to the winner. Later he says greed is good. Looking around at the amount of bonuses paid to the bankers and senior officers of our largest corporations, it seems they’ve learned Gordon Gekko’s lessons well.

As an example, let’s take the insurance industry. For a few years, it offers cover against all the standard perils from wind and rain. That way, if a storm hits your home, you can claim regardless whether the wind huffs and puffs it down or floods wash it away. Except, the insurers noticed there were more floods coming along, so they stopped insuring. The result? The Federal government had to set up the National Flood Insurance Program to take on the risks the private corporations rejected. Then along came a series of hurricanes that did real damage through the combination of wind and water. People living near the coast discovered to their cost that insurers were excluding so-called storm surges. That’s where the wind whips up the water and drives it inland.

These days, insurers are very careful to define exactly what wind and water damage they cover. If there’s even the slightest doubt your damage falls within the scope of their definitions, your claim will be rejected and your only remedy will be to sue. As an example of the attitude shown by some insurers, let’s travel to Mississippi where the local Supreme Court is dealing with a case in which the same insurance company paid out for wind damage to the houses on both sides of the claimant, but refused a cent to the house in the middle. The problem follows from Hurricane Camille when this particular insurer lost a lot of money. So it inserted a new term in the policy which says that if water gets involved, all wind damage is excluded even if the wind contributed to the damage. The result is rather dramatic. Suppose your home is 95% destroyed by wind and then there’s a small flood that completes the destruction, the insurance company would deny all liability.

In a for-profit business model, there’s no general requirement for the home insurance company to be fair to the customer. If the clause is clearly set out in the policy and the customer accepts the policy, this is the customer’s choice and the insurer will deny liability. So, the next time you get those home insurance quotes, make a point of reading through the policies to see what exceptions and exclusions the insurers have written into the policies. If you live in an area where wind and water may combine, you could find your claims denied.

Factors that influence the cost of insurance

04-11-2011 by admin

When it comes to insuring a car people often speculate about various things that may have an impact over the rates they are charged with by the insurance companies. Some state that even the color of the car has an importance and will advocate their point of view as being a correct one. Still, knowing what exactly may influence your insurance rates is quite important because it will be easier for you find a deal that would be adequate to your current situation. So what really influences insurance rates when insuring a car and why?

There are two sets of factors that insurance companies use to determine the risk associated with insuring a particular driver. One set of factors concerns all the important variables regarding the car in question such as car make and model, engine volume, top speed, safety features, repair costs, theft rates and other less important variables. These factors allow the company to determine how it is likely for this very car to cause a claim to be filed, and make up a good part of the final premium you will have to pay.

The second set of factors concerns the car owner and is used to determine the respective risk of this person to use the policy’s coverage. That’s why when quoting for auto insurance you are asked to indicate your marital status, place of residence, driving record, credit rating, education and other things. Although some of these factors may look quite strange from the perspective of auto insurance there’s nothing surprising for the insurance companies. They simply want to know how it is likely for a person to file an insurance claim and it turns out that these variables really help them determine the respective risk.

However, it is very important to understand that every company uses these factors in different ways. It’s not that all insurance providers have the same formula to calculate their rates – each provider has their own method of rate calculation and you will always get different results when getting quotes from different providers using the same data. That’s why auto insurance quotes are always different when you compare them. One provider may rely more on the car factors, while another may have a larger weight of credit rating in their formula. And seeing how many factors are involved you will certainly understand that the premiums you are charged with may fluctuate significantly depending on the provider you will choose to buy insurance from.

How knowing the factors influencing your rates may help you when buying insurance for your car? Although, all providers have different formulas for calculating rates they all share the same classification of the factors involved. For example, if you have a bad credit rating or driving record this will certainly reflect in higher rates no matter what company you choose to go with. And by knowing what factors are important you can take the steps in order to improve them and get cheap auto insurance or look for companies that aren’t as concerned about a particular factor that you feel as unfavorable to your final rates.

News from Pennsylvania

30-10-2011 by admin

So here’s a simple question for you as a fantasy decision-maker in charge of a state’s finances. Let’s say you go to court against Big Tobacco and come out with a big win. Because the court finally agreed to accept the medical evidence, Big Tobacco was ordered to pay money into a massive settlement fund. Every year, this pays out a big chunk of change to your state. What do you want to spend it on? It could be education except you really want to fire all the bad teachers first. Then you can use the extra money to pay higher salaries to attract better people into teaching and raise education standards. Ah, but that’s going to provoke a fight with the unions, so we’d better look for something less controversial. What about health? This would be ideal politics. The tobacco industry has made so many ill, it’s only right its money should be used to improve health care for all. Except how is that going to be done? Even a big lump of change gets lost in the total cost of running health care in a state. . .

Pennsylvania decided to use part of the money to fund adultBasic. This was an outreach plan for adults who would otherwise fall through the cracks. Their income is too great to qualify for Medicaid, but they can’t afford the premium rates for a private plan. The way it worked was simplicity itself. The state funded its own health plan. The actual cost per person was $600 per month, but the state only charged each person $36. The total cost of this plan in 2010 was $166 million. To give you an idea of the popularity of the plan, the state was subsidizing some 40,000 people with half-million people on the waiting list. Remember, there are some 50 million people without any form of insurance across the country. It should not surprise you there were so many people who felt they met the entry requirements for adultBasic in one state.

However, in February, the Pennsylvanian government announced it was looking at a big deficit, so Governor Tom Corbett looked around for cuts. Presumably feeling the 40,000 enrolled in the plan were freeloaders, he ordered the plan shut down immediately. Big Tobacco’s money now flows directly into the state’s coffers and is mixed in with general revenue. Curiously, the state has now discovered it will have a surplus of more than $750 million in the current year. It’s remarkable how quickly the fortunes of a state can turn around. One of the immediate consequences has been a 30% increase in the number of people walking into ERs around the state. This adds significantly to the cost of running the health care services. Ironically, this additional cost alone may be more than the state was spending on adultBasic.

The Democrats have been frustrated at their failure to get adultBasic reinstated. It was one of the few state-funded health insurance plans for the low-income group. Yet a Republican governor will always get political traction out of cutting such a high-profile example of “big government”. Adult Americans should pay for cover out of their own pockets and not look to the state to provide cheap health insurance (even with money from the tobacco industry).